Reliability

Built for environments where downtime isn't an option

SRM runs on secure, US-based cloud infrastructure and is built to meet the security, compliance, and reliability standards public safety and emergency management agencies require.

Redundant Infrastructure

SRM runs on redundant, geographically distributed infrastructure. No single point of failure, even during a regional outage.

99.9%+ Uptime

SRM targets better than 99.9% availability.

<1-Second Passive Refresh

Updates happen with no user action. Everyone sees the current state within one second of any change.

Web-Based Access

Nothing to install. SRM runs in any modern browser on Windows, Android, or Apple devices, with a minimal data footprint that holds up on bandwidth-constrained or field networks.

Telecommunications Service Priority

Local circuits facilitating SRM are generally eligible for priority provisioning and restoration under the FCC's Telecommunications Service Priority program. Eligible entities must have a national security and emergency preparedness (NS/EM) mission, which includes 9-1-1, police, fire, & EMS.


All Data Encrypted

Data is encrypted in transit and at rest. All storage and processing occurs on US-based infrastructure.

Data Sovereignty

Your data stays in the United States. Master Entities own their data; SRM is the secure repository, not the owner.

Compliance

SRM is built on infrastructure that meets recognized industry security and compliance frameworks. Contact us for details relevant to your agency's requirements.


SRM is offered as a cloud-hosted Software as a Service (SaaS) product. For agencies with specific data sovereignty or network security requirements that preclude cloud-hosted software, an on-premise licensed deployment option may be available. Contact us to discuss your agency's requirements.

Security questions? We're happy to walk through the specifics.