Built for the 9-1-1 floor — Not adapted from something else
SRM-EC gives 9-1-1 telecommunicators a live picture of every shared radio channel — which are available, which are in use, and which are reserved. Radio channels come first; the equipment and personnel that support them are tracked on the same platform.
SRM-EC is built first for 9-1-1 telecommunicators and PSAPs. It also serves the teams who coordinate alongside them:
- ICT Branch personnel (COMLs, COMTs, INCMs, INTDs, ITSLs)
- Emergency managers
- Radio system administrators
SRM-EC tracks shared interoperable channels and talkgroups across the full hierarchy — statewide, regional, and local. When a channel is in use, everyone knows. When it's open, anyone can claim it right away.
Supports all channel types — such as statewide all-user, law, fire, and EMS; regional tactical, fireground, and SWAT; county and local tactical; VLAW/VFIRE/VMED; VTAC/UTAC/7TAC/8TAC; and NIFOG mutual aid.
Also Tracked
Claim, reserve, or mark equipment out of service — from portable radio caches and mobile command vehicles to towable towers, suitcase repeaters, deployable cell and internet hubs, Starlinks, aviation units, and specialized assets. No more calls to find out if the communications platform is available.
See specialized staff availability in real time instead of working down a call list — ICT Branch roles (COMLs, COMTs, INCMs, INTDs, AUXCs, COMCs, ITSLs) and on-call personnel like radio techs, IT help desk, command staff, and TERT teams.
A floating panel that stays on top of CAD and other dispatch applications and shows the next open channel in each category. Claim shared channels without leaving your primary screen.
Sort channels by number, color name, or phonetic alphabet. Exclude reserved slots. Supports multi-county, multi-discipline structures.
Pick a profile for the day's assignment — Police Dispatch, Fire Dispatch, Supervisor, COML, and more — to open the right channels instantly.
SRM-EC operates alongside — not in place of — CAD systems, consistent with industry guidance that interoperability tools augment existing infrastructure.
See SRM-EC in action.